CRM THE RIGHT WAY


We work with some of the world’s largest suppliers of CRM applications and help our customers choose the appropriate CRM system more quickly, based on the company’s specific requirements. We shorten a process that has traditionally been seen as time-consuming and make it more efficient.

Services

CRAFTED FOR YOU


The services offered by Sirocco cover everything from requirements analysis and process mapping to implementation and support. For Sirocco it is important that our customers derive maximum benefit from their investment and feel at ease once a project has been completed.

Products

YOU CAN TRUST


One of the cornerstones of Sirocco’s business is to be an independent CRM partner, not linked to any one supplier.
In order to be able to offer you a supplier-independent CRM strategy, Sirocco has partnerships with several of the market-leading CRM systems suppliers. This guarantees that we can offer licence management at favourable licence prices regardless of which system you choose.

EXPLORE OUR CLIENTS EXPERIENCES


Catella

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Samhall

With its 22,000 staff, Samhall is a major player in the Swedish market for staffing within logistics, cleaning services, services for the elderly and production, etc. Samhall’s story began in 1980 when businesses involved in sheltered employment across the whole of Sweden were gathered together under one foundation. At that time it was known as Stiftelsen Samhällsföretagen. In 1992, the foundation was reorganised as a group of companies with Samhall AB as the parent company and regional subsidiaries dotted around the country. In 2002, the reorganisation of the business continued when the group was restructured as one single company under the name Samhall AB.

Sirocco has been cooperating with Samhall on their CRM project.
Our cooperation began with an overview of the processes and procedures that were already in place, an in-depth analysis of the needs and requirements that the company had for its CRM strategy, and the expectations they held in relation to future processes and the CRM system in general. The preparatory work comprised everything from project management, business and process development, evaluations of systems and purchasing of technical implementation of the platform and Samhall-specific adaptations of the software in order to meet the company’s demands and requirements of the system.

Sirocco has also provided training for both users and administrative personnel. In addition, we also assisted with migrations from previous systems, follow-up of data quality and data care, integration development with other systems and development of reports for all levels within the organisation.

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Dafo

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CashGuard

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Landshypotek Bank

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Scania

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Stockholm Business Region

Stockholm Business Region is working to enable Stockholm to offer the best possible conditions for existing companies to grow and for new companies to establish operations in Stockholm. The group is also developing and marketing Stockholm as a business and tourist destination. Stockholm Business Region is owned by the City of Stockholm.

The challenge has been to initially identify different critical areas of improvement within the group’s various spheres of interest and develop a joint strategy for CRM issues. And to subsequently try and create a forum to identify the CRM vision as well as an action plan to achieve it.

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Atea

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Dustin

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Fortum

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WHAT WE'VE BEEN UP TO LATELY



News

Sirocco acquires a Pro - Welcome our newest member Katarina Elisson

04 May, 2015

Katarina is an experienced project manager with passion for CRM. She enjoys working both on a strategical and operational level. Katarina is a devoted golfer and enjoys spending time outdoors either running or on the mountainbike. She joined Sirocco earlier this year and her experience from both smaller and larger scale CRM implementations will be great contribution to the Sirocco team.

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Sirocco making the news in the United Arab Emirates

09 September, 2015

We continue to make our presence noticable in the Middle East and now in this magazine article. Our new VP Middle East Niklas Wikström is interviewed: http://issuu.com/resellerme/docs/rme-sept-15

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Meet Niklas Wikström, our VP for the Middle East!

01 April, 2015

Niklas has spent the last 7,5 years living and working in the United Arab Emirates travelling throughout the GCC looking after large-scale IT implementation projects. He lives with his wife Stephanie in Knowledge Village in Dubai, he is an avid musician and golfer and somehow also finds the time to play football (soccer). He joined Sirocco this year and is now responsible for the Middle East region; “ With so many interesting new projects and organisations establishing themselves here, the Middle East region is an area where we will see a lot of growth in the near future. The organisations in this region finally has a professional and independent CRM firm to help guide them and I am very excited to be part of this journey.” We are very happy to welcome Niklas as part of the Sirocco team!

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COME VISIT US IN ONE OF OUR THREE LOCATIONS


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SAN FRANCISCO

530 Lytton Ave, Palo Alto, CA 94301

+1(323)606-3612







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STOCKHOLM

Arenavägen 41, SE-121 77 Stockholm

+46(0)841092500







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DUBAI

Almas Tower, Dubai United Arab Emirates +971(0)559807067